"Thank you for ‘working your magic’ with my team. Picking a team building event for a new team involves lots of risk to the team dynamic and my credibility but the energy that is now in the team as a result of the day has exceeded my expectations (which were already high!). 

Can I congratulate you for being flexible and changing the content of the day as it went to make it as beneficial as possible to the participants. My challenge now is to keep the momentum going."

Marc Albano, Deputy Finance Director, University of Essex.