The Challenge

ACP was awarded the opportunity to design and deliver a management development programme for Crawley Borough Council that would develop the thinking and approach of 36 middle managers across a wide range of Council services.

The organisation wanted to commission a development programme that would create lasting change and that was cost effective. It was emphasised that the approach used should be practical and would provide the opportunity for participants to discuss and practise new skills using work based examples to reinforce their learning.

The Solution

We designed an intensive 6 month Leadership Development Programme, Leading Through Transformation, which focused on developing the required skills and behaviours to lead and manage teams and services through times of radical change.

The programme consisted of taking 3 cohorts of 12 managers through a blend of 4 classroom sessions facilitated and  a series of 3 facilitated Action Learning Sets. 

It encouraged managers to explore how they could:

challenge existing ways of working, creating a climate where continuous improvement and innovation are encouraged and nurtured
create a team culture where people are accountable for success and performance is actively managed
develop high performance teams through motivation and engagement

The Result

“The Leading Through Transformation Programme was an innovative programme that supported the development of our middle management group against a back drop of huge change in the council. The LTT programme was specifically designed to build the skills and confidence of our managers in order to translate Crawley’s Transformation Programme and change agenda into effective action. Anita and her team have really helped to grow our managers into better leaders, bringing significant benefits to the council by strengthen their capacity and skills and to lead change”.
Lee Harris,Chief Executive, Crawley Borough Council

"The course has been incredible and I have learnt a lot about myself and people in general and I am certain that I am a better leader because of it. I can't believe that we all just spent 7 days together but it just goes to show that when people connect then it can be very rewarding and powerful. On a personal level I have enjoyed working with you (Anita Pemberton) very much because you are an inspiring leader who really brings people with you and it has been great to have such a positive female role model in my work life."
Kate Wilson, Community Services Manager, Crawley Borough Council (LTT Programme Participant)